Cookie Policy

This Cookie Policy explains how Hallmark Casino uses cookies and similar technologies on our website (the “Site”). It also explains your choices, including how to manage, disable, or delete cookies.

By using the Site, you agree that cookies may be placed on your device in accordance with this policy and your cookie preferences, where applicable.

What cookies are (and why players should care)

Cookies are small text files that a website stores on your computer, phone, or tablet when you visit. Cookies help the Site remember information about your visit, like your session status, settings, and how the website performs.

Some cookies are set by Hallmark Casino, and others are set by third-party services we use to run the Site, measure performance, and keep everything secure.

How we use cookies to power a smoother, safer experience

We use cookies and similar technologies to:

• Keep the Site running correctly and securely
• Remember your preferences (like language or display settings)
• Help pages load faster and perform better
• Understand how visitors use the Site so we can improve navigation and content
• Support customer service and troubleshooting
• Help prevent fraud, abuse, and suspicious activity
• Deliver and measure marketing campaigns where permitted by law and your choices

Cookies do not “guarantee wins,” change game outcomes, or increase your odds. They’re about Site functionality, experience, and security.

Types of cookies we may use

Different cookies do different jobs. Here are the main categories you may see on the Site.

Essential cookies (strictly necessary)

Essential cookies are required for the Site to function. They help with core features like page navigation, session management, security, and fraud prevention.

If you block these cookies, parts of the Site may not work properly, and some services may be unavailable.

Functional cookies (preferences and convenience)

Functional cookies remember choices you make so the Site feels more personalized and easier to use. For example, they may remember certain preferences so you don’t have to reset them every time you return.

Disabling these cookies may reduce convenience, but the Site may still work.

Performance and analytics cookies (speed, stability, and improvements)

These cookies help us understand how the Site is used, such as which pages are visited most, how long pages take to load, and whether visitors run into errors. We use this info to improve performance, fix issues, and make the overall experience smoother.

Analytics data is typically aggregated, and it’s used to improve the Site - not to determine individual outcomes or gameplay results.

Marketing cookies (ads and measurement)

Marketing cookies may be used to deliver relevant advertising, limit how often you see an ad, and measure the effectiveness of marketing campaigns. They may also help us understand which channels bring visitors to the Site.

Where required, we use marketing cookies only with your consent. If you opt out, you may still see ads, but they may be less relevant.

Similar technologies we may use

In addition to cookies, we may use similar tools such as:

• Pixel tags or web beacons (small snippets that help measure page views and campaign performance)
• Software development kits in certain web or app-like experiences (if applicable), which can help with analytics and crash reporting
• Local storage (a browser feature used to store certain preferences)

These technologies generally serve the same purposes described above: functionality, security, performance, analytics, and marketing (where permitted).

Third-party cookies and services

Some cookies may be set by third parties that provide services on our behalf. These can include analytics providers, security services, customer support tools, and advertising partners.

Third parties may collect information about your device and browsing activity over time and across different websites, subject to their own privacy policies. We recommend reviewing those third-party policies to understand how they use cookies and what choices they offer.

Your choices: how to manage, disable, or delete cookies

You can control cookies in a few ways. The most common option is your browser settings, where you can view cookies, delete them, or block cookies entirely.

Here’s what to expect if you adjust cookie settings:

• Blocking essential cookies can break key Site features, including log-in sessions, security checks, and important navigation.
• Deleting cookies can reset your preferences, and you may need to re-enter certain settings the next time you visit.
• Disabling marketing cookies may reduce personalized promotions and ad measurement, but it won’t stop all advertising.

To manage cookies, check the help section of your browser (for example, browser settings for cookies and site data). If you use multiple devices or browsers, you will need to update settings on each one.

Consent and cookie preference controls

Where required by law, we ask for your consent before using non-essential cookies (such as certain analytics or marketing cookies). If a cookie banner or preference center is available on the Site, you can use it to update your choices at any time.

If you withdraw consent, we will stop using the relevant cookies going forward, but previously stored cookies may remain on your device until they expire or you delete them through your browser settings.

How cookie choices can affect your gameplay and account experience

If you disable certain cookies, you might notice:

• More frequent logouts or interrupted sessions
• Slower load times or reduced stability on some pages
• Less accurate location-based or compliance checks (where applicable)
• More generic content, offers, or on-site recommendations

For details about our broader approach to personal data, you can also review our privacy information on the Site, and for casino-related information, you can visit our main page at Hallmark Casino.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we make updates, we will revise the policy content accordingly, and the latest version will apply when posted.

We encourage you to check this page periodically to stay informed about how cookies are used.

Contact us about cookies and privacy

If you have questions about this Cookie Policy or privacy-related requests, contact us:

• Email: support@hallmark-casino.com
• Phone: 888-480-7999

If you want the fastest help, include details like the device and browser you’re using, plus what you’re trying to change (for example, disabling specific cookie categories or resetting your preferences).